EMERGENCY/THEFT
24 hour Secure Operating Centre

Call +44 (0) 330 220 0339

Stolen Vehicle Procedure

In the event of the SOC receiving an
AUTOMATIC ALERT from your tracking system:

The SOC will attempt to contact you in order to
confirm the vehicle status; the SOC will NOT
contact the police until the theft has been
confirmed with you.

NOTE: For operational reasons the ‘caller ID’ of
the inbound call from the SOC will be shown as
‘UNKNOWN’ or ‘Private No.’

In the event of discovering your vehicle stolen you should:

1) Call our Secure Operating Centre (SOC) 
the SOC will commence tracking the vehicle.

2) Contact the Police to report the theft and
obtain a Crime Reference Number (CRN).

3) Call the SOC immediately to provide them with
your CRN, the SOC will then liaise with the
Police directly to locate your vehicle.

Alternatively for all customer service support please call +44 (0) 20 3332 0121