EMERGENCY/THEFT
24 hour Secure Operating Centre
Call +44 (0) 330 220 0339
24 hour Secure Operating Centre
Call +44 (0) 330 220 0339
Stolen Vehicle Procedure
In the event of the SOC receiving an AUTOMATIC ALERT from your tracking system: The SOC will attempt to contact you in order to confirm the vehicle status; the SOC will NOT contact the police until the theft has been confirmed with you. NOTE: For operational reasons the ‘caller ID’ of the inbound call from the SOC will be shown as ‘UNKNOWN’ or ‘Private No.’ |
In the event of discovering your vehicle stolen you should: 1) Call our Secure Operating Centre (SOC) the SOC will commence tracking the vehicle. 2) Contact the Police to report the theft and obtain a Crime Reference Number (CRN). 3) Call the SOC immediately to provide them with your CRN, the SOC will then liaise with the Police directly to locate your vehicle. |
Alternatively for all customer service support please call +44 (0) 20 3332 0121